At Willis Collision Center customer service is second to none. We thrive on catering to each individual customer's needs. Our customers are our #1 priority. We provide 24 hr towing from anywhere on the eastern shore of Delaware and Maryland. Whether it's an insurance claim or an out of pocket repair, we take care of all the paperwork and make sure each customer understands the process. Keeping the customer aware of the repair process along with the insurance claim is always important in case of any delays. Rental cars are provided upon insurance company's approval. The car rental company then picks up customers at our shop.
Happy customers are what we strive for. We want our customers to be completely satisfied with the quality of work as well as the customer service and attention to detail we provide in every repair. From expert collision repair to a professional finishing touch in the detail, we are sure to give every customer our 100%. The secrets to our success are undoubtedly our professionalism in dealing with the insurance companies, the quality of our collision repair, and the friendly service given to our customers.
To treat each customer with respect, integrity and deliver professional courteous service. We will continually strive to improve our Products, Service and Knowledge. Willis takes 100 percent ownership of your vehicle repairs and reiterates our commitment to complete customer service.
What To Expect
Family-owned and operated for over sixty years, Willis Chevrolet Buick continues to be a regional leader in both customer satisfaction and service. Willis Collision Center is committed to providing our customers with the prompt, quality service they would expect from other industries. Our business objective is to provide our clients and customers with the best in customer service and quality auto collision repair
KNOW YOUR RIGHTS
You DO NOT have to use any of the body shops on the insurance company's list. Regardless of the insurance company, it is your right to have your vehicle repairs completed by the shop of your choice.
Your vehicle represents a significant investment. Protect your investment and insure your safety by insisting on Willis Collision Center for your auto collision repair