Customer Reviews

I was very upset but I had to make a second trip back to Willis to have my battery replaced. If they had done my safety check as they State they always do they would have noticed that I needed a new battery!

Fast efficient service, friendly staff !!

Great all around

It will be a repetition of my previous answers. All I can say is that from Issac down to the workers, everything is cool. Nobody has changed. From 1978 to now, only one dealership will get zero from me.

Staff is always welcoming and great to see!

TOOK CARE OF (2) WARRANTY ITEMS VERY QUICKLY.

The best dealership ever!

Clean, safe and courteous.

Quick and Easy... Short wait time. Happy with the Service Department.

Quick fit

I always have a pleasant experience at Willis but this last one was the exception. My husband went to drop off my car and said the person who received it was rude and had an attitude that was very off putting. We rationalized it as maybe that person had a bad morning. However, reality is that is also impacted my husband's morning. Excellent customer service has been always the usual and would not like it to change it.

Your salesman Rick Meinhold was very helpful . After me making 3 trips to your dealership trying to make up my mind on a vehicle, Rick was always the 1st person out to greet me. He was very helpful and pleasant to talk to. I feel he is an asset to your business.

My new dashboard on my 10 Avalanche was done perfectly. Thanks Brian and Joe.

My problem is not with the service department, but my 2019 Buick, it���s the problem, we���ll see if the problem is resolved, if not Buick corporate will have to step up.

It was fast & informative!

Everything done on time we usual.

The sales department needs personal training with dealing with people!

My appointment was made quickly, and after I left my car for service the night before, Willis delivered it back to my home address the next day. It was a really good experience. Thank you. Peggy Hinton

Always accommodating, professional and helpful.

best treatment by the service and detail teams as always