I dropped my car off for an oil change and tire rotation. Everyone was very nice. The only thing I wish is for the money, they could wash the car after they are done. I am use to going to Hertrich for service when i had my last car. When i got it back it was always washed unless it was freezing outside. That was fo around the dame cost for an oil change and tire rotation. Just a real nice touch!
I scheduled my appointment for oil change and tire rotation days in advance via the telephone. Upon my arrival to the dealership, I was informed that I was not showing as having an appointment for the day. Thankfully, they were able to fit me in as the person they had showing as scheduled for 11am cancelled. I would suggest providing customers with confirmation numbers or emails to solidify our appointment times so that this does not happen again in the future.
Everyone very friendly. Sales person Glenn Clark extremely knowlegeable and helpful with selection of vehicle, purchase, rebates and setup of features in the vehicle. Highly pleased with Willis Chevrolet and strongly recommend them.