In addition to the routine oil/tires maintenance that I took my Malibu in for, I had asked them to check my headlight alignment, as I was getting the occasion "high beam flash" from oncoming drivers. My headlights were fine, so I now know I don't have to worry about them. Whenever I deal with a new business I always start by giving them the benefit of the doubt. They begin with a grade of "A," and can only go down from there. So far, Willis Chevrolet is keeping their "A" grade.