Willis Chevrolet does a great job treating me with respect. I scheduled routine maintenance appointment very easily and received a friendly reminder call. On the day of my appointment, the service staff welcomed me by name. The check in process is very smooth. I enjoy sitting in the showroom during my (very short) wait. My salesman always asks me how I am doing, how the car is doing and how my family is doing. During the checkout, the cashier is always so warm and friendly. I appreciate the entire staff at Willis and have a positive experience every time! Highly recommend for sales and/or service!!