Confirmed Service Customer
Trying to get the appointment scheduled was a nightmare. No returned call when message was left. No return email or call when left massage on chat. When tried to schedule appointment on line got to very end and it said....you need to call the service department. Finally reached Connie and she scheduled...even though was surprised she got my call. I just pushed her extension in hopes to reach someone. She scheduled me for the very next day and apologized for the issues I was having. Once my mom brought her car in the service group treated her great. He salesman came and chatted with her. So once in building great job. (Daughter)
Mary M.
DOVER,
DE
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
The staff is very professional and friendly. They always do a great job on my car
Confirmed Service Customer
I just moved to the area and the service was impeccable! Just a really nice experience.
Confirmed Service Customer
excellent service and customer service by my service advisor Brian S.
Confirmed Service Customer
The staff is very friendly and professional. I never worry about my car because I know it's in good hands. The service department staff and office cle...